Frequently asked questions
What NDIS support services does Immedia Care provide?
We provide personalised NDIS support services including disability support, personal care, community participation, supported accommodation, mental health support, respite care, and daily living assistance tailored to individual needs.
Do you provide support workers for both short-term and long-term care?
Yes. We offer both short-term and ongoing support services depending on your care requirements, goals, and NDIS plan.
Can you match me with a support worker that suits my needs?
Absolutely. We carefully match participants with experienced support workers based on personality, cultural preferences, support needs, and goals to ensure comfort and consistency.
Do you support self-managed, plan-managed, and NDIA-managed participants?
Yes. We work with self-managed, plan-managed, and NDIA-managed NDIS participants.
How quickly can support services begin?
In many cases, support can begin within a few days depending on your location and the type of care required. For urgent support requests, we aim to respond as quickly as possible.
What areas do you service?
We provide NDIS and disability support services across multiple regions. Contact our team to check service availability in your area.
Are your support workers qualified and experienced?
Yes. All support workers undergo screening, verification, and training to ensure high-quality, compassionate, and professional care.
Can you help with community participation and daily activities?
Yes. We support participants with social activities, appointments, shopping, community access, skill development, and independent living tasks.
Do you offer culturally sensitive and personalised support?
Yes. We understand that every participant is unique and aim to provide personalised care that respects cultural background, language, lifestyle, and personal preferences.
How do I get started with Immedia Care?
Simply contact our team through the enquiry form or phone call. We’ll discuss your needs, explain the process, and help create a support plan that works for you.
Compassionate Support Starts Here
Our Location
30/53 Jutland Way Epping 3076
Email Us
support@immediatecares.com.au
Get In Touch
Reach out to our team for questions, appointments, or guidance — we’re here to listen and support you.
